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Resources for Students
| Contacting Support
If you have a course related question, contact your instructor. If you have a question related to Moodle tools or technical issues, there are several ways to get assistance. Try the following steps in order:
1. Check with Your Instructor |
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Your instructor may be able to help you solve your problem or may know who can help.
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| 2. Check Your Browser |
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Make sure your computer and Web browser meet the minimum technical requirements, and that you have the proper browser plug-ins installed. |
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| 3. Check the Getting Started With Moodle Document |
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Basic logging in and navigation questions may be answered here.
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| 4. Context-Sensitive Help Online |
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The built-in Help feature of Moodle is always available when you are in a course. This help system will present information based on the tool or feature currently active in Moodle. Click on the Moodle Docs for this page link at the bottom of the Moodle page that you are on at the time. |
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| 5. Search Moodle Docs |
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Moodle provides an extensive online library of searchable help documents. |
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Copyright 2010, Iowa Department of Education
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